Digital Transformation: Through the Agency Lens

The Illinois Department of Revenue (DOR) realizes the power of data and wanted to combine their data with technology to save money, be more efficient and be more secure.

​​Digital transformation was in the future plans for the Illinois State Police (ISP), but it was soon realized that to achieve the goals of their agency, transformation would need to be completed sooner and at an accelerated pace.

Professional licensing is a key role of the Illinois Department of Financial and Professional Regulation (DFPR) and until recently, it was a paper process that flowed through mailed correspondences.

One of the many roles of the Illinois Department of Employment Security (DES) is the collection of unemployment insurance taxes for Illinois businesses.

Bringing mobility to case workers at the Illinois Department of Children & Family Services (DCFS) is not an added feature, it is a necessity for them to perform their jobs of protecting our state’s most vulnerable children.

Application rationalization is a key component of digital transformation in Illinois. The process of strategically identifying and evaluating business applications across the State of Illinois is crucial for the success of business operations.