Enterprise List Server (Mass Email Services)

Enterprise List Server Service provides hosted email customers with the ability to send mass email from a secure server via managed recipient lists. This service is utilized by several agencies and contains over 3 million members across more than 300 different lists.

Standard

• ​Ability to send emails to very large groups of recipients from a secure server
• Managed email distribution
• Email recipient ability to sign-up and opt-out of receiving future mailings
• Automatic drop of listed email recipients whose addresses cannot be reached

Fee pertaining to this service is incorporated with the Enterprise Email service.

• Service provisioning and implementation
• Incident resolution
• Routine maintenance
• List creation based on information provided by the customer
• Provide list ownership to customers
• Provide tutorial and full customer support
• Notify all users of scheduled maintenance windows at least 48 hours in advance (outside of standard outage window of Sunday 7:00 PM to 11:59 PM) 

• Develop and implement agency governance to ensure staff compliance with DoIT incident reporting and request requirements
• Ensure Department email is hosted by DoIT prior to ordering services
• Ensure the agency lists are maintained and submit requests to remove dormant or unused lists