IL ACTS SAP Enterprise Resource Planning

​​​​​​The IL ACTS SAP ERP application is a cloud based solution designed to support and integrate almost every functional area of the following business processes: procurement of goods and services, finance, accounting and human resources. A Governance, Risk and Compliance module (GRC) is included which not only manages user access but also any risks associated with segregation of duty conflicts.​

• General Ledger
• Accounts Payable
• Accounts Receivable
• Procurement of Goods and Services
• Supplier Relationship Management
• Budgeting
• Asset Management
• Project/Cost Accounting
• Grants Management (currently only Grantee Management)
• Interfaced with the Comptroller's Statewide Accounting Management System (SAMS) for payment and receipts processing
• GRC tool to assist agency management with elimination of segregation of duties audit findings

​​DoIT fee waived at this time.

Interested agencies not included in the initial implementation can contact the Il ACTS Program Director, Kevin.OToole@illinois.gov.

• Master Data Maintenance and other Functional Support
• Incident resolution
• Routine maintenance
• Change management
• Vendor management – cloud based services
• Tier 1 help desk services
• SAP GUI Installation – consolidated agencies

• Adopt standardized business processes included in IL ACTS
• Ensure legacy data integrity prior to transitioning

Service Fulfillment/Provisioning

Staff will respond to service requests during the published business hours.

​Incident Response and Resolution

All incidents reported to DoIT will be captured in the DoIT service management ticketing system and addressed according to the Incident Management Guidelines.