Illinois FIRST IT Strategy

One stop, one entity and one voice across the state for Information Technology. Focused on "SMART Citizen" enablement to collectively improve services and experiences of all residents, businesses, visitors and "everything" in, around and across the state.

Develop and implement a cloud computing strategy, which will improve performance, security and applicability of technology solutions while also being more cost effective.

Improve citizen and business access to services and information by increasing accessibility to digital tools and web properties using a state-wide mobility strategy.

Establish state-wide data analytics practice beginning with Health and Human services (HHS) and quickly expanding to other verticals.

Establish a common, enterprise analytics solution that can be leveraged across agencies and aggregated for state-wide metrics, reporting, dash boarding and predictive analytics.

Expand and implement new integrity cross-matches across the State’s Human Service Agencies for both benefits recipients and providers.

Establish a secure and resilient cybersecurity environment which facilitates and protects the business of the state of Illinois, reduces risk and protects privacy, while promoting innovation, economic growth and transparency.

Establish quick win strategies to make technology platforms available that will enable State agencies to more easily automate enterprise workflows and improve services to citizens and businesses.

Enhance overall website experience of website users by improving efficiency and effectiveness through a mobile enabled familiar, consistent, and branded interface.